Privacy statement - mynxtcar
1. Identity of the controller
This privacy statement relates to the processing of personal data by:
Hereinafter referred to as "mynxtcar".
mynxtcar acts as controller within the meaning of the General Data Protection Regulation (GDPR). The controller attaches great importance to your privacy and therefore processes your personal data in accordance with European Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, hereinafter "GDPR", as well as any future or additional implementing legislation, insofar as applicable.
For further questions or comments about how we handle your personal data, you can always contact us either by email at info@mynxtcar.be or by post at the postal address mentioned above.
2. Which personal data do we process?
mynxtcar may process the following personal data:
- Identification data (surname, first name)
- Contact data (address, email address, telephone number)
- Billing data, payment data, accounting data, data relating to financing applications and insurance
- Data relating to reservations and orders
- Communication data (emails, contact form messages)
- Contracts and agreements
- Data relating to your vehicle in the context of sale, maintenance and/or repairs
- Images from security cameras in our buildings
- Technical data (IP address, browser data, cookies)
We only collect data that is necessary for the purposes described below.
3. Purposes of processing
Personal data is processed for the following purposes:
- Processing online reservations and orders
- Preparing and performing sales agreements
- Carrying out maintenance and repairs on vehicles
- Warranty management
- Registering vehicles with the competent authorities
- Customer management and follow-up
- Invoicing and accounting obligations
- Answering questions via the contact form
- Marketing purposes, if consent has been given
- Improving the website and user experience
- Compliance with legal obligations
- Security of our buildings
4. Legal basis for processing
Processing takes place on the basis of:
- The performance of a contract, e.g. vehicle purchase
- The legal obligations of mynxtcar, e.g. tax and social law obligations
- Legitimate interest, e.g. website security, security cameras, marketing to existing customers
- The explicit consent of the data subject, e.g. marketing to non-customers
5. Retention period
Personal data is not retained longer than necessary for the purpose for which it was collected.
- Customer and billing data: in accordance with statutory retention periods, e.g. 10 years due to contractual liability
- Marketing data: until consent is withdrawn
- Website data: in accordance with the cookie policy
7. Security of personal data
We provide appropriate technical and organisational security measures to prevent, within the scope of our activities, the destruction, loss, falsification, alteration, unauthorised access or unlawful disclosure to third parties, as well as any other unauthorised processing of this data.
We also ensure that the processors on whom we rely take appropriate security measures to limit the risk of incidents as much as possible.
If, when using specific services or software tools, your data is processed outside the European Economic Area (EEA), this will only take place in or to countries for which the European Commission has confirmed an adequate level of protection for your data, or measures will be taken to ensure the lawful processing of your data in those third countries.
8. Rights of the data subject
Every data subject has the right to:
- Obtain access to their personal data
- Request rectification or completion
- Have data erased, the "right to be forgotten"
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent, if applicable
Requests can be sent to: info@mynxtcar.be
If you believe that your rights have been violated, you may lodge a complaint with:
9. Changes
We reserve the right to amend this privacy policy. The most recent version is available on our websites at all times. The date on which this privacy policy was last amended can be found at the top. In the event of a substantial change to the privacy policy, we will, where possible, directly inform the data subjects who may be affected by it.